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Additionally, big used car dealers often emphasize the importance of customer satisfaction. Many of these dealerships have adopted customer-first philosophies, prioritizing after-sales support and warranties that inspire confidence in buyers. Extended warranties and return policies are common, ensuring that customers feel secure in their purchases. This commitment to service not only helps retain customers but also encourages positive word-of-mouth referrals.


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One notable example of this trend is the expanding lineup of crossover SUVs equipped with towing features. Vehicles such as the Honda CR-V, Toyota RAV4, and Ford Escape now offer towing packages, enabling customers to attach small trailers without compromising their vehicle's day-to-day functionality. Moreover, manufacturers emphasize the versatility and practicality of these vehicles, appealing to a broader audience eager for both urban mobility and adventure-ready capabilities.


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